7jl16 Privacy Policy

1. Data Controller Identity

The data controller responsible for the personal data of all 7jl16 platform users is the legal entity operating the 7jl16 online casino and sports betting platform, licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) and operating at the domain 7jl16.app. Throughout this Privacy Policy, "7jl16," "we," "us," and "our" refer to this data controller entity.

7jl16 has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173). The DPO is responsible for overseeing 7jl16's compliance with this Privacy Policy and with applicable Philippine data privacy law. Contact details for the DPO are provided in Section 15 of this Policy.

2. Categories of Personal Data We Collect

7jl16 collects and processes the following categories of personal data from players and prospective players. The specific data collected from any individual player will depend on the services they use and the stage of their relationship with the platform.

3. How We Collect Your Personal Data

7jl16 collects personal data through the following channels:

• Direct submission: Data you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting support, or completing any form on the 7jl16 platform.
• Automated collection: Technical data collected automatically during your use of the platform, including session data, IP addresses, device identifiers, and cookies as described in Section 7.
• Third-party payment providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and Visa when you initiate a deposit or withdrawal through those channels.
• Identity verification services: Where 7jl16 uses a third-party identity verification provider to assist with KYC document review, that provider may process and return identity match data to 7jl16 as part of the verification workflow.
• PAGCOR and regulatory sources: In limited circumstances, PAGCOR or other Philippine regulatory bodies may share information with 7jl16 in the context of regulatory oversight, compliance reviews, or investigation of player complaints.

4. Lawful Basis for Processing

Under the Data Privacy Act of 2012, 7jl16 must have a lawful basis for each category of personal data processing. The lawful bases applicable to our primary processing activities are:

• Contractual necessity: Processing required to enter into or perform our contract with you — including account management, payment processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act obligations, AMLC reporting requirements, National Privacy Commission requirements, and other applicable Philippine law.
• Legitimate interest: Processing necessary for fraud prevention, account security, platform abuse detection, and responsible gaming monitoring — where such interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications, where you have given freely given, specific, informed, and unambiguous consent. Consent may be withdrawn at any time as described in Section 13.

5. How 7jl16 Uses Your Personal Data

5.1 Platform Operations

7jl16 uses your personal data to create and maintain your account, authenticate your identity at login, process deposits and withdrawals in Philippine Peso, deliver the gaming services you request, apply and track bonus and promotional offers, and provide 24/7 English-language support. Without this processing, 7jl16 cannot operate the platform or deliver the services you have signed up to use.

5.2 Regulatory Compliance

As a PAGCOR-licensed operator, 7jl16 is required to collect, retain, and in certain circumstances report personal and financial data to regulatory authorities. This includes: identity and age verification data submitted to support PAGCOR KYC requirements; transaction data submitted to the Anti-Money Laundering Council (AMLC) where transaction reporting thresholds are met or suspicious activity is identified; and gaming activity data used in PAGCOR compliance reporting.

5.3 Responsible Gaming Monitoring

7jl16 uses gaming activity data — including session duration, wagering frequency, deposit patterns, and self-imposed limit usage — to identify players who may be exhibiting signs of problem gambling. Where such indicators are identified, 7jl16 may contact the affected player to offer responsible gaming resources, apply precautionary account restrictions, or refer the matter to the responsible gaming team for review. This processing is conducted in the legitimate interest of player protection and in fulfilment of PAGCOR responsible gaming obligations.

5.4 Fraud and Security

Technical data, including IP addresses, device fingerprints, and login patterns, is processed by 7jl16's automated security systems to detect and prevent fraudulent account access, multiple account abuse, bonus fraud, money laundering, and other forms of platform abuse. Automated flags generated by these systems are reviewed by the 7jl16 compliance team before any account action is taken.

5.5 Platform Improvement

Aggregated and anonymised gaming data is used by 7jl16's product and engineering teams to understand platform usage patterns, identify technical issues, optimise the mobile experience for Philippine users, and inform decisions about which new games and features to develop. Individual player data used for this purpose is anonymised before analysis and cannot be re-identified.

6. Sharing Your Personal Data

7jl16 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited, documented circumstances:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and Visa receive transaction data necessary to process deposits and withdrawals. These providers are independent data controllers subject to their own privacy policies and applicable Philippine law.
• Game software providers: Providers of casino games available on 7jl16 — including but not limited to Pragmatic Play, PG Soft, and Evolution — may receive a player's session token and bet data for the purpose of delivering game functionality. These providers operate under data processing agreements with 7jl16.
• KYC verification providers: Third-party identity verification services that assist 7jl16 in processing KYC documents receive copies of identity documents under strict contractual data processing agreements. Documents are processed for verification purposes only and are not retained by the provider beyond the verification period.
• PAGCOR and regulatory authorities: As a PAGCOR licensee, 7jl16 is obligated to share player identity, account activity, and financial data with PAGCOR upon request, or as part of routine regulatory reporting. 7jl16 will also share data with the Anti-Money Laundering Council (AMLC) as required under Republic Act No. 9160.
• Philippine law enforcement: 7jl16 will disclose personal data to Philippine law enforcement authorities where required by a valid court order, subpoena, or law enforcement request issued under applicable Philippine law.
• Business successors: In the event of a merger, acquisition, or sale of substantially all of 7jl16's assets, player personal data may be transferred to the successor entity, subject to that entity assuming obligations under this Privacy Policy and applicable PAGCOR licensing requirements.

7. Cookies and Tracking Technologies

7.1 What Cookies 7jl16 Uses

The 7jl16 platform uses cookies and similar tracking technologies to operate the platform and improve the user experience for Filipino players. The categories of cookies used are:

• Strictly necessary cookies: Required for the platform to function — including session authentication, secure login state management, and anti-CSRF protection. These cannot be disabled without preventing platform access.
• Functional cookies: Store your preferences within the platform — including language settings, preferred payment method, and responsible gaming limit settings — so these do not need to be re-entered on each visit.
• Analytics cookies: Collect anonymised data about how players navigate the 7jl16 platform — pages visited, time on page, and technical errors encountered — to help the product team improve the platform. Individual players cannot be identified from analytics data.

7.2 Managing Cookie Preferences

You may adjust your cookie preferences for non-essential cookies through the cookie consent tool presented on your first visit to the 7jl16 platform. You may also manage cookies through your browser settings; however, disabling strictly necessary cookies may impair or prevent your use of the platform. Cookie preference settings can be updated at any time through your account settings page.

8. Data Retention

7jl16 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply to the primary categories of data held by 7jl16:

• Account and identity data: Retained for the duration of the active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• KYC documents: Retained for a minimum of five (5) years from the date of the most recent transaction, as required by the Anti-Money Laundering Act Implementing Rules and Regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML law and PAGCOR regulations.
• Gaming activity data: Retained for a minimum of three (3) years from the date of activity, or longer where required by PAGCOR reporting obligations.
• Support communications: Retained for two (2) years from the date of the communication, unless related to an unresolved dispute, in which case they are retained until the dispute is fully resolved plus one (1) additional year.
• Marketing consent records: Retained for the duration of the marketing relationship and for two (2) years following withdrawal of consent, as evidence of lawful basis.

Upon expiry of applicable retention periods, 7jl16 will securely delete or permanently anonymise personal data such that individual players can no longer be identified from the retained records.

9. Data Security Measures

7jl16 implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks involved. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between players' devices and the 7jl16 platform infrastructure.
• Encryption of personal data at rest in 7jl16's database and file storage systems.
• Role-based access controls ensuring that 7jl16 personnel can only access personal data required for their specific job function.
• Comprehensive access logging and monitoring, with automated alerts for anomalous access patterns.
• Regular penetration testing and vulnerability assessments of the 7jl16 platform by independent cybersecurity professionals.
• Two-factor authentication enforced for all internal 7jl16 systems that handle player personal data.
• Formal incident response procedures for the identification, containment, and notification of personal data breaches in accordance with NPC breach notification requirements.

9.1 Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 7jl16 will notify the National Privacy Commission of the Philippines within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act of 2012 and NPC Circular No. 16-03. Where the breach is likely to result in a high risk to affected players, 7jl16 will also notify those players without undue delay via their registered email address.

10. International Data Transfers

The primary infrastructure supporting the 7jl16 platform is operated within data centres serving the Philippine market. However, certain service providers engaged by 7jl16 — in particular game software providers and certain technical infrastructure providers — may process personal data in data centres located outside the Philippines.

Where personal data is transferred outside the Philippines, 7jl16 ensures that appropriate safeguards are in place in compliance with Section 21 of the Data Privacy Act of 2012. These safeguards include: contractual clauses approved by the National Privacy Commission; verification that the recipient country provides an adequate level of protection for personal data; and, where required, explicit consent from the affected player.

11. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, every 7jl16 player registered in the Philippines has the following enforceable rights with respect to their personal data held by 7jl16:

• Right to be informed: The right to know whether 7jl16 holds personal data about you, and to receive a copy of this Privacy Policy explaining how that data is processed.
• Right of access: The right to request a copy of the personal data that 7jl16 holds about you, along with information about the purposes for which it is processed and the third parties with whom it has been shared.
• Right to rectification: The right to request that inaccurate or incomplete personal data held about you by 7jl16 be corrected or completed.
• Right to erasure: The right to request deletion of your personal data where there is no overriding legal obligation requiring its retention — including PAGCOR record-keeping obligations and AML retention requirements.
• Right to data portability: The right to receive personal data you have provided to 7jl16 in a structured, commonly used, and machine-readable format, and to have it transmitted to another data controller where technically feasible.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes at any time, and to object to processing based on legitimate interest where your interests override those of 7jl16.
• Right to restriction: The right to request that 7jl16 restrict the processing of your personal data to storage only, in certain circumstances — including where you have contested the accuracy of data held or where processing is unlawful.
• Right to complain: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 7jl16 has violated your data privacy rights under the Data Privacy Act of 2012.

To exercise any of the rights listed above, contact the 7jl16 Data Protection Officer using the details in Section 15. 7jl16 will respond to all data subject requests within thirty (30) calendar days of receipt, and within fifteen (15) calendar days for urgent requests involving a direct risk to personal safety.

12. Children's Privacy

The 7jl16 platform is restricted exclusively to individuals who are at least twenty-one (21) years of age, in compliance with PAGCOR licensing requirements. 7jl16 does not knowingly collect personal data from individuals under the age of 21. All accounts are subject to age verification through the KYC process. If 7jl16 becomes aware that personal data has been collected from a person under the age of 21, all such data will be immediately deleted and the associated account will be closed, with any Real Money Funds returned to the originating payment method after identity verification.

If you are a parent or guardian and have reason to believe that a minor has registered an account on 7jl16, please contact the Data Protection Officer immediately using the contact details in Section 15. Reports of potential underage account use are treated as urgent and will be investigated within 24 hours of receipt.

13. Marketing Communications and Opt-Out

7jl16 sends promotional emails and SMS messages — including offers of bonuses, tournament notifications, game release announcements, and account activity summaries — only to players who have explicitly opted in to receive such communications at registration or subsequently through account settings.

You may withdraw your consent to receive marketing communications from 7jl16 at any time through one of the following methods:

• Clicking the unsubscribe link included in every marketing email sent by 7jl16.
• Updating your communication preferences in the Notifications section of your 7jl16 account settings.
• Contacting the 7jl16 support team via live chat or email and requesting removal from marketing lists.

Withdrawal of marketing consent will be processed within five (5) business days and will not affect your ability to use the 7jl16 platform or access any service. You will continue to receive transactional communications — including deposit confirmations, withdrawal notifications, KYC status updates, and security alerts — regardless of your marketing preferences, as these are necessary for account management and are not subject to marketing consent requirements.

14. Changes to This Privacy Policy

7jl16 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or operational changes to the platform. The updated effective date will be clearly displayed at the top of this page and in the version reference of the document.

Where changes to this Privacy Policy are material — meaning they affect the nature of data collected, the purposes for which it is used, or the rights available to players — 7jl16 will notify all registered players via email at least fourteen (14) calendar days before the revised Policy takes effect. Continued use of the 7jl16 platform after the effective date of a revised Privacy Policy constitutes acceptance of the revised terms.

For changes that do not materially affect player rights — such as clarifications, formatting updates, or corrections of typographical errors — no advance notice is required, and the revised Policy will take effect immediately upon publication.

15. Contact the Data Protection Officer

For all data privacy enquiries, data subject access requests, complaints, or concerns regarding 7jl16's handling of your personal data, please contact the 7jl16 Data Protection Officer:

• Email: The Data Protection Officer can be reached at the 7jl16 support email address — [email protected] — with the subject line "DPO — Data Privacy Request." All DPO correspondence is treated as confidential and reviewed only by the DPO and their authorised delegate.
• Live Chat: You may initiate a DPO referral by contacting the 7jl16 support team via live chat and requesting escalation to the Data Protection Officer. The support team will log your request and the DPO will respond within the applicable timeframe.
• Response times: Standard data subject requests are responded to within thirty (30) calendar days. Complex requests or those involving a high volume of data may be extended by an additional thirty (30) days, with notice to the requesting player within the initial 30-day window.

If you are not satisfied with 7jl16's response to your data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.